As the financial industry's unquestioned leader in providing discretionary Overdraft Privilege Service programs, Strunk and Associates has satisfied the growing demand to provide a service to refresh, renew and improve underperforming areas of existing discretionary overdraft payment services. 

To address institutional interest in extending the sustainable life of discretionary overdraft payment programs, Strunk and Associates has introduced ODP Plus.  ODP Plus is a fully managed, integrated service and profit improvement consulting service designed specifically to enhance and grow existing (and often languishing) discretionary overdraft payment programs.

STRUNK & ASSOCIATES' ODP PLUS^SM- Overview

Years of experience with our multiple discretionary overdraft payment products allows us to offer the most comprehensive discretionary ODP service upgrade package available.  Financial institutions who choose ODP Plus will find it to be highly customized and responsive to their particular environment.

The Strunk ODP Plus operation package includes processes and business support mechanisms that are configured to meet each financial institution's future needs and requirements for successful growth, maintenance, integration and control of all overdraft/NSF account transactions, as follows:

Detailed Audit Review Strunk and Associates' team of highly experienced, full-time ODP analysts and support specialists conduct a comprehensive audit/analysis of existing discretionary overdraft payment service programs.  Areas in the audit review and analysis include, but are not limited to:

Legal and Regulatory Compliance Risk Management                             Program Performance Results                    Staff Product/Service Training                                Disclosure and Marketing Activities      Consumer Communication and FAQ's

Forms, Policies, & Procedures Data Processing Staff Resources Pricing Financials

Analysis and Written Recommendations  Strunk and Associates provides detailed recommendations for customer and earnings improvements initiatives.  Also included is an assessment of each recommendation's impact on the client's operations, compliance, legal, marketing, and technology.  Strategies and tactics are designed to translate into a quantifiable, measurable improvement in the performance of the financial institution's discretionary overdraft payment program.

Client Staff Training  Strategies are only as good as their execution.  Strunk and Associates will work with the financial institution to design appropriate training program.  Strunk can provide on-site training to ensure complete and thorough understanding of agreed upon recommendations. 

Compliance and Legal Updates  Strunk's compliance program is second to none.  We demonstrate our commitment to compliance through verifiable procedures and ongoing engagements with regulatory and legal experts that specialize in these areas.  This service includes detailed analysis on relevant legal developments and trends at both the state and national levels. 

Discretionary Overdraft Payment Best Practices  Clients are provided with detailed analysis and updates on regulatory developments and industry trends.  In-depth intelligence on consumer group issues, account holder service improvements, technology, financial literacy educational initiatives and program enhancements are all part of ODP Plus Best Practices recommendations and guidelines.

OPD MANAGER V  ODP Plus participants will also have access to the industry-best Strunk and Associates' ODP Manager V Customer Relationship Management Suite.

Unlike other overdraft protection software, ODP Manager V offers a feature-rich management platform that goes beyond just managing overdrafts.  This highly automated business/customer support software serves equally well as a state-of-the-art overdraft privilege relationship management tool.

ODP Manager V offers a broad spectrum approach to significant software automation of the ODP management function.  Use of the powerful and capable "Visual Basic vb.net" format allows the application suite to provide broad and powerful features and functions such as:

• Improved integration with core processors
• Enhanced analytics for customer account relationship and risk management
• Powerful client-selected parameters for program management
• Advanced history tracking
• Custom letters and reports
• Enhanced security

If you are interested in learning more about ODP Plus, please contact us toll free at 800.728.3116 or via E mail at information@strunklp.com.